Return Policy

Returns & Refund Policy

At Aydan's Unique Finds, every piece is handcrafted with care, and we want you to love what arrives at your door. If something isn't right, we're here to help.

30-Day Returns

You may return your order within 30 days of delivery for a refund or replacement.

Free Returns

We provide free return shipping on eligible returns. Once your return request is approved, we'll email you a prepaid return shipping label at no additional cost.

Eligible Items

To qualify for a return, your item must:

  • Be returned within 30 days of delivery.
  • Be in new or gently used condition.
  • Not be damaged due to misuse, abuse, or accidental damage after delivery.

Personalized Items

Because every personalized item is made specifically for you, we generally do not accept returns due to changes of mind or ordering mistakes.

However, if your personalized item:

  • Arrives damaged,
  • Has a manufacturing defect,
  • Contains an error caused by us, or
  • Does not match the approved personalization,

we will gladly provide a free replacement or a full refund.

Order Cancellations

Orders may be canceled within 24 hours of purchase, provided production has not yet begun.

Since all products are made to order, cancellation requests submitted after production starts may not be eligible for cancellation.

If you need to make changes or cancel your order, please contact us as soon as possible.

How to Start a Return

Email us at muhasebe@globi.co and include:

  • Your order number
  • The reason for your return
  • Photos, if the item arrived damaged or incorrect

We'll respond within 1 business day with the next steps and, if eligible, a prepaid return label.

Refunds

Once your returned item is received and inspected, refunds are processed within 3–5 business days to your original payment method.

Depending on your bank or payment provider, it may take several additional business days for the refund to appear on your account.

Return Address

Please do not send items back without contacting us first. We'll provide the correct return address and prepaid shipping label after your request is approved.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery.

We'll make it right with either:

  • A free replacement, or
  • A full refund,

including free return shipping whenever applicable.

Questions?

If you have any questions about your order or our return policy, contact us anytime at muhasebe@globi.co. We're always happy to help.